Privacy Policy

This Privacy Policy explains how Amboseli Foods LLC (“Amboseli Foods,” “USimplySeason,” “Flavorverse,” “we,” “us,” or “our”) collects, uses, and shares information when you:

• Visit our websites, online stores, or Flavorverse™ digital spaces;
• Purchase USimplySeason® products or other items we offer;
• Join the Flavorverse™ membership, courses, or community experiences; or
• Communicate with us by email, social media, or other channels.

By using our websites, products, or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Amboseli Foods LLC is the parent company that owns and operates the USimplySeason® spice brand and the Flavorverse™ community and digital platform.

We collect information in three main ways: information you provide directly, information we collect automatically, and information from trusted third parties.

a. Information you provide directly

• Account and profile details: Name, email address, password, and any profile information you choose to share.
• Order information: Billing and shipping address, phone number, products purchased, and transaction details.
• Membership and community activity: Flavor archetype quiz results, membership tier, course participation, comments, and other interactions within Flavorverse™.
• Communication data: Messages you send us by email, contact forms, surveys, support requests, or reviews.
• Optional preferences: For example, your cooking interests, dietary preferences, or feedback you voluntarily share.

b. Information we collect automatically

• Device and usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
• Cookies and similar technologies: Small files stored on your device that help us recognize you, remember preferences, keep you signed in, and understand how our services are used.

c. Information from third parties

• Payment processors: Limited payment-related information (such as payment confirmation and the last four digits of your card). We do not store full card numbers on our servers.
• Email and marketing tools: Information about email opens, link clicks, and preferences, to help us send relevant communications.
• Community and integration platforms: When you log in or connect through a third party, they may share certain information with us according to their own policies.

We use the information we collect to operate, improve, and protect our products, services, and community.

• Provide products and services: Process orders, fulfill shipments, manage memberships, and give you access to courses and digital content.
• Communicate with you: Send order confirmations, account notices, membership updates, and (where permitted) marketing emails and newsletters.
• Improve our offerings: Understand how people use our websites and content so we can improve recipes, programs, and member experiences.
• Support safety and security: Monitor for fraud, abusive behavior, or suspicious activity.
• Comply with legal requirements: Maintain records and respond to legal obligations, regulatory requests, or disputes.

If you are located in a region that requires a legal basis for processing (such as the European Economic Area or the UK), we rely on:

• Contract: To provide the products and services you request.
• Legitimate interests: To improve our services, support security, and operate our business where those interests are not overridden by your rights.
• Consent: For certain marketing communications or other processing where required by law.
• Legal obligations: To meet recordkeeping, tax, and other legal requirements.

We do not sell your personal information. We may share information with:

• Service providers: Trusted companies that help us operate our business (e.g., payment processors, shipping carriers, email providers, analytics tools, and community platforms).
• Business partners: When we co-create offerings and you choose to participate in those specific programs.
• Legal and safety: When required by law, legal process, or to protect our rights, property, or safety, or that of our users or others.
• Business transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and similar technologies help us remember your preferences, keep you signed in, and understand how our websites and digital spaces are used.

You can manage cookies through your browser settings. If you disable or block certain cookies, some features of our websites or membership areas may not function properly.

We keep personal information only as long as reasonably necessary to provide our services, fulfill orders, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we may delete it or de-identify it.

Our business and some of our service providers may be located in different countries. By using our services, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your own.

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you;
• Request corrections to inaccurate or incomplete information;
• Request deletion of your information, subject to legal and operational requirements;
• Object to or restrict certain types of processing; and
• Withdraw consent where we rely on consent for processing.

To exercise these rights, contact us at legal@amboselifoods.com . We may need to verify your identity before completing your request.

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly. We may still send non-promotional communications, such as order updates and important account notices.

Our products and services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Our websites and digital experiences may include links to third-party sites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Updated” date at the top of this page. Your continued use of our services after any changes means you accept the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Please consult a qualified attorney to ensure compliance with applicable laws.